Shipping & Delivery Policy
How we package, handle, and securely deliver our handcrafted art from our family studio in Surat to your doorstep across India.
Dispatch Timelines
In-stock creations are inspected, wrapped in protective moisture-resistant sheets, and dispatched within 24 to 48 hours of order confirmation.
Pan-India Transit
Estimated transit is 3–5 business days for major metros and 5–7 business days for all other pincodes across India.
1. Shipping Charges & Free Shipping Threshold
We offer free standard courier delivery on all domestic Indian orders above ₹999. For orders below this threshold, a nominal flat shipping fee of ₹99 is applied at checkout to cover robust protective packaging and courier handling.
2. Trusted Courier Partners
All parcels are shipped with tracking numbers via established national logistics networks including Shiprocket, BlueDart, Delhivery, and India Post Speed Post. As soon as your parcel is collected by the courier, you will receive an automated tracking link via SMS / WhatsApp / Email.
3. Safe Packaging Guarantee
Because our creations feature delicate resham embroidery, bells, authentic mirrors, and stretched canvases, each piece is wrapped in acid-free tissue, cushioned with bubble wrap, and packed inside sturdy corrugated boxes to ensure safe arrival.
4. Queries & Delivery Tracking
For order tracking or special delivery instructions, reach our artisan studio at artismee58@gmail.com or connect directly through WhatsApp.